Candles2go Shipping Information

DO YOU SHIP INTERNATIONALLY?

No, we currently do not ship out side of Australia.


WHEN WILL MY ORDER ARRIVE?

We are able to deliver most orders between 2 and 14 working days of your payment. Delivery to regional areas may take longer and postal items are dispatched within 3 days of your payment. Occasionally delivery may take longer if the product you ordered is not currently in stock. If this occurs one of our helpful sales staff will contact you.


HOW DO I WORK OUT MY SHIPPING COSTS?

Delivery costs will vary depending on product and location. To work out your delivery costs add the item to the shopping cart and type in your postcode. This will work out the delivery charges and also give you different delivery options if available.


WHICH DAYS OF THE WEEK DO YOU SEND OUT PARCELS?

Goods are lodged with Australia Post Monday to Friday usually about 10:30 in the afternoon however this can change without notice.


CAN I PICK UP MY ORDER?

Yes, you can arrange the collection of your order from our store in Campbelltown NSW. We will contact you to inform you when your order is ready to be picked up.


ESTIMATED DELIVERY TIMES?
- Sydney - Approximately 1-3 business days
- Melbourne - Approximately 3-5 business days
- Adelaide - Approximately 5-7 business day
- Brisbane - Approximately 4-7 business days.
- Perth - Approximately 6-14 business days
- All areas outside these metro locations please allow up to 8-14 business days

Delivery costs will vary depending on product and location. To work out your delivery costs add the item to the shopping cart and type in your postcode.This will work out the delivery charges and also give you different delivery options if available.

We always try our best to dispatch within 3-5 working days, however, orders may take up to 15 days to be dispatched in certain cases.