Casablanca Gift Set Mothers Day 2018 by Glasshouse

Unwanted Smoke

Is your flame dancing? When a flame flickers too much; it can produce unwanted smoke which can be caused by: 

• A wick being too long
• Drafts in the air 

To ensure a clean burn, extinguish your candle using one of our candle snuffers, trim the wick to 3mm using our wick trimmers and finally make sure it isn’t in direct line of any air currents – then simply relight and enjoy. You can find these everyday candle care products online and instore

Complete Melts

To prevent tunnelling and memory rings; the first burn of your candle is the most important!

To ensure you get an even and clean burn throughout your candle’s life - burn your candle for 30 minutes for every 1cm in diameter, so for example a large jar is approximately 8cm in diameter, so we would recommend to burn it for at least 4 hours to ensure the first layer of wax melts to the edge of the candle before you extinguish it.

If the wax is not allowed to melt to the edge; the candle will create a memory ring around the wick and it can then tunnel. You can support the burn of your candle with the use of our illumalids which helps to steady the flame and keep in the heat, encouraging an even burn.

The 1cm Rule

When there is approximately 1cm of wax remaining at the bottom of your jar candle, we recommend this is where you should discontinue its use as the flame nears the base of the glass it can get very hot – by doing this you will avoid possible heat damage that can be caused to surfaces or the container.

Dramatic Effect

Snug Fit Best

When using sampler votive candles, for the most effective burn it’s best to select a holder that mimics the size and shape of the candle. There’s a huge collection of votive holders to choose from to suit any décor and can be found in store and online.

Choosing the right fragrance:

Sampler Votive Candles & Tarts Wax Melts

Our small Sampler Votive Candles are called Samplers because they’re a great way to sample and experiment with new or different fragrances – with a huge range of sampler fragrances available, you’d definitely find something to your taste. Alternatively, if you prefer a flameless fragrance with a powerful throw, our selection of tarts wax melts are another way in which to experiment with new fragrances in your home

These small but powerful forms also provide an opportunity to experiment with fragrance mixologywhere you can create your own unique fragrance just for you by using complimentary fragrances together.

Fragrance Issues:

Large Rooms

Where you have a particularly large room or open plan living space, we recommend choosing wax that has a wider pool of melted wax which will give off a wide ranging throw – choose from classic loved forms including: 

• Large jar candles
• Tarts Wax Melts & Warmer 

Scent Intensity

Our fragrances are true to life and just like their names; the intensity of those fragrances can vary. If you want a fragrances that is more or less intense think of the strength of its inspiration and you’ll be on the right track.

Fragrance let down

Are you struggling to smell a candle after it has been burning for a while? Sometimes like with any other fragrance product you may temporarily lose the ability to smell the fragrance due to repeated exposure, whereas other’s new to it will detect it.

The best way to reconnect with your favourite fragrance is to try out a new fragrance for a while, before returning to your favourite fragrance and the smell should return.

Sensory Overload

Take a tip from the experts and sniff coffee beans between your candle scents, just like the master perfumers from long ago who learned that coffee beans will neutralise your sense of smell allowing you to enjoy the next fragrance. Alternatively – you can use the sleeve of your shirt or other fabric

Shipping is currently only available within Australia, typical delivery times expected are:

* Melbourne - Approximately 1-3 business days 

* Sydney, - Approximately 3-5 business days 

* Adelaide - Approximately 5-7 business days 

* Brisbane, - Approximately 4-7 business days.

* Perth - Approximately 6-10 business days.

 All areas outside these metro locations please allow up to 8-10 business days.

 Please note these time frames are estimates, and our carriers endeavour to meet these estimates at all times. 

Question:

How do I work out my delivery costs?

Answer:

Delivery costs will vary depending on product and location. To work out your delivery costs add the item to the shopping cart and type in your postcode.

This will work out the delivery charges and also give you different delivery options if available.

Question:

Can I pick up my order?

Answer:

Yes, you can arrange the collection of your order from our showroom/warehouse 
We will contact you to inform you when your order is ready to be picked up.

We will try our best to dispatch within 3-5 working days, however, orders may take upto 15 days to be dispatched in certain cases.